Privacy Policy

828 Marketing Solutions, LLC ("828," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to all information collected through our website at 828marketingsolutions.com and any related services, communications, or interactions with our team.

By using our website or submitting information through any form on this site, you acknowledge that you have read and understood this policy.

We collect information in the following ways:

2.1 Information you provide directly

When you fill out a contact form, request a strategy call, or otherwise communicate with us, you may provide:

• Identity information: first name, last name
• Contact information: email address, phone number
• Business information: company name, website URL, city, state/region, annual revenue range
• Service interests and growth challenges you share with us
• Any message or additional context you submit through our forms

2.2 Information collected automatically

When you visit our website, we may automatically collect:

• Device and browser information (browser type, operating system, screen resolution)
• Usage data (pages visited, time spent, referring URLs)
• IP address and approximate geolocation (city/region level)
• Anti-spam fraud scores from Google reCAPTCHA when you submit forms

We use the information we collect to:

• Respond to your inquiries and provide the marketing services you request
• Schedule and conduct strategy calls or consultations
• Send relevant communications about our services (with your consent)
• Improve our website and service offerings
• Detect and prevent fraud, spam, and abuse
• Comply with legal obligations and enforce our terms

We do not sell your personal information to third parties. We do not use your information for advertising targeting on third-party platforms without your explicit consent.

We share your information only with the following categories of third parties, and only as needed to operate our business:

4.1 Service providers

• HubSpot, Inc. — We use HubSpot as our customer relationship management (CRM) platform. Form submissions are transmitted to HubSpot and stored there. See HubSpot's Privacy Policy.
• Google LLC (reCAPTCHA) — We use Google reCAPTCHA v3 to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information to provide fraud-prevention services. See Google's Privacy Policy.
• Web hosting and email providers — Our website is hosted by trusted infrastructure providers who process data on our behalf under data processing agreements.

4.2 Legal compliance

We may disclose your information if required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of others.

4.3 Business transfers

If 828 Marketing Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before any such transfer.

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies — Required for the site to function (session, security).
• Analytics cookies — Help us understand how visitors use the site so we can improve it.
• Anti-spam cookies — Set by Google reCAPTCHA to detect bot traffic.

You can control cookies through your browser settings. Blocking some cookies may affect your experience on the site, including the ability to submit forms.

We retain personal information only for as long as needed to fulfill the purposes outlined in this policy or as required by law. Specifically:

• Form submissions and CRM records: retained for as long as there is an active or potential business relationship, then archived or deleted.
• Server logs and analytics data: typically retained for 12–26 months.
• Records required for tax, accounting, or legal compliance: retained for the period mandated by applicable law (typically 7 years).

You can request deletion of your information at any time (see Section 7).

Depending on your location, you may have the following rights regarding your personal information:

7.1 California residents (CCPA / CPRA)

• Right to know what personal information we collect and how we use it
• Right to request deletion of your personal information
• Right to correct inaccurate information
• Right to opt out of the sale or sharing of your information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

7.2 EU / UK residents (GDPR)

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

7.3 How to exercise your rights

To exercise any of these rights, email us at privacy@828marketingsolutions.com. We will respond within 30 days (or as required by applicable law).

828 Marketing Solutions is based in the United States. If you access our website from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our website, you consent to this transfer. We take reasonable steps to ensure your information is protected in accordance with this policy regardless of where it is processed.

Our services are directed exclusively to businesses and adult professionals. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us at privacy@828marketingsolutions.com and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically.